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How scr88 Protects Your Personal Data

At scr88, how we handle your personal data is not an afterthought — it is built into every part of how your account works, from the moment you…

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What This Privacy Policy Covers

scr88 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy applies to all data scr88 collects when you access our platform where local law permits. We collect the information you provide at account creation — name, contact details, and payment method selections such as Touch 'n Go, GrabPay, Boost dan FPX — alongside

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technical data like your device type, IP address and session activity. We use this data to process your transactions, verify your account identity, deliver account-related communications, and keep our systems secure. We do not sell your personal data to third parties, and we share it only
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with service providers who are contractually bound to handle it with the same care we apply. Our data practices are shaped by the requirements of Malaysian personal data protection legislation, and your use of scr88 is subject to local law in the region where you access
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the platform.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HUBUNGI PASUKAN KAMI

Reach Us About Your Privacy Rights

Live Chat Our live chat team is available around the clock to answer questions about your personal data, account records, or any data correction requests you want to raise directly with us.

Email Support Send a written request to our data team via email for formal queries — including access requests, data deletion, or concerns about how your information has been processed on your account.

Help Centre Our help centre holds step-by-step answers covering account data, cookie settings, marketing preferences and how to update the personal details stored against your scr88 account.

BAGAIMANA KAMI MENGENDALIKAN DATA

Six Ways We Manage Your Data Responsibly

From how your payment details are encrypted to how long we retain your account history, every data-handling decision at scr88 follows a clear rationale.

Data Collection

We collect only what is needed to run your account — registration details, payment method choices including Touch 'n Go and GrabPay, and session logs that help us detect unusual access and keep your account secure.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your language and display settings. You can manage or disable non-essential cookies through your browser settings at any time.

Account Security

Your password is stored as a salted hash — never in plain text. Account access attempts are logged, and repeated failed logins trigger a temporary lock to prevent unauthorised access to your personal account.

Data Retention

We retain your account data for as long as your account remains active and for a defined period afterward as required by applicable Malaysian law. Once that period lapses, data is securely deleted from our systems.

Your Rights

You have the right to request a copy of your personal data, ask us to correct inaccurate records, or request deletion where no legal obligation requires us to keep it. Submit any such request via live chat or email.

Third-Party Sharing

We share data only with payment processors such as Boost dan FPX and platform service providers who operate under confidentiality agreements. We do not pass your data to advertisers or unrelated third parties.

Your Privacy Questions, Answered

Below are the questions we hear most often about how scr88 handles personal data. If your question is not covered here, our live chat team can walk you through the specifics of your account.

We collect your name, email address, contact number, and the payment method details you provide — such as Touch 'n Go or GrabPay wallet identifiers. We also log device and session data to secure your account and detect unauthorised access.

Payment transactions via Boost dan FPX are processed by the respective payment providers under their own security protocols. We receive confirmation of the transaction outcome but do not store your full card or wallet credentials on our servers.

Yes. Send a data access request through our live chat or email support channel. We will compile the personal data held against your account and deliver it to you within the timeframe required by applicable Malaysian data protection law.

Contact our support team via live chat or email with the details you want corrected or removed. Where deletion is legally permitted and no retention obligation applies, we will action your request and confirm when it is complete.

We share data only with service providers directly involved in running your account — payment processors, fraud detection services, and platform infrastructure providers. All are bound by confidentiality agreements. We do not sell your data.

After account closure, we retain your data for the period required under Malaysian law. Once that retention period ends, your personal records are securely deleted. You can ask our team for the specific timeframe applicable to your account.

Update your contact details directly from your account settings page. Once saved, the new details replace the old ones in our system. We log the change for account security purposes, and confirmation is sent to your previously registered contact.

How scr88 Protects Your Personal Data

Reach Us About Your Privacy Rights

Six Ways We Manage Your Data Responsibly

Data Collection

Cookie Use

Account Security

Data Retention

Your Rights

Third-Party Sharing

Your Privacy Questions, Answered

01 What personal data does scr88 collect when I open an account?

02 How is my payment data handled when I use Boost atau FPX?

03 Can I request a copy of the data scr88 holds about me?

04 How do I ask scr88 to correct or delete my personal data?

05 Does scr88 share my data with other companies?

06 How long does scr88 keep my account data after I close my account?

07 What happens to my data if I change my email address or phone number?

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